Parts, tech support, and the documentation your installer or operator actually needs. For EKS equipment and for legacy JTS units already running in the field.
OEM-spec replacement parts, warranty claims, and parts kits for EKS and legacy JTS equipment. Compressors, controls, expansion valves, contactors, sensors, and the consumables that wear out on working systems.
partswarranty@eksthermalsystems.com
TBD: list of standard parts kits with PNs
Controls programming, commissioning, and field troubleshooting from the engineers who built the system. Startup support, warranty diagnosis, and remote assistance.
Startup checklists, preventative maintenance guides, sequence of operations, and IOMs for current and legacy equipment. Linked below as we migrate them from the legacy site.
All documents are currently hosted on the legacy site under Service Refrigeration. Migration to the new EKS support library is in progress.
Pre-startup checklist your installer should run before we put eyes on the system.
Monthly, quarterly, and annual PM tasks broken out by component.
Recommended maintenance intervals and procedures for EKS systems.
Installation, operation, and maintenance manual covering chillers, condensing units, and rack systems.
Standard sequence of operations for the EKS controls platform.