EKS Thermal Systems · Caldwell, Idaho · Made in USA
Mon–Fri 7:30–4:30 MST sales@eksthermalsystems.com
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Support. We answer the phone after the sale.

Parts, tech support, and the documentation your installer or operator actually needs. For EKS equipment and for legacy JTS units already running in the field.

Parts & Warranty

OEM-spec replacement parts, warranty claims, and parts kits for EKS and legacy JTS equipment. Compressors, controls, expansion valves, contactors, sensors, and the consumables that wear out on working systems.

partswarranty@eksthermalsystems.com

208.504.4300

TBD: list of standard parts kits with PNs

Tech Support

Controls programming, commissioning, and field troubleshooting from the engineers who built the system. Startup support, warranty diagnosis, and remote assistance.

techsupport@eksthermalsystems.com

208.504.4300

Documents & IOMs

Startup checklists, preventative maintenance guides, sequence of operations, and IOMs for current and legacy equipment. Linked below as we migrate them from the legacy site.

View current document library

Tech Documents

Manuals, checklists, and bulletins.

All documents are currently hosted on the legacy site under Service Refrigeration. Migration to the new EKS support library is in progress.

Startup Request & Checklist

Pre-startup checklist your installer should run before we put eyes on the system.

Download TBD: PDF link

Preventative Maintenance Checklists

Monthly, quarterly, and annual PM tasks broken out by component.

Download TBD: PDF link

Preventative Maintenance Guide

Recommended maintenance intervals and procedures for EKS systems.

Download TBD: PDF link

EKS Refrigeration Systems IOM

Installation, operation, and maintenance manual covering chillers, condensing units, and rack systems.

Download TBD: PDF link

Sequence of Operations

Standard sequence of operations for the EKS controls platform.

Download TBD: PDF link

DC Chiller Manual

Full manual for the DC chiller platform.

Download TBD: PDF link

Have a project? Send us your specifications and we'll quote it.

Request a quote